Strategic initiatives and major enterprise projects are critical to the transformation of your business. Success is tantamount to survival in an ever changing world. Applying the knowledge, experience and leadership of MKC Collaboration will improve the overall success of in tangible ways.
Reducing the time from conception to tangible and measurable results by removing uncertainties, reducing risks, foreseeing obstacles and guiding adoption.
Producing an improved financial return by actually reducing the overall cost to execute deployment and increase the return-on-investment in both time and value.
Vision and Strategy
Advisory role as an expert in the video conferencing, collaboration and unified communications industry to the client leadership team. Creating a joint vision with client’s business, technical and financial stakeholders to gain concurrence. From the joint vision, will develop the overall strategy for phased adoption including Proof-of-Concept (PoC) and Pilots. The strategy will also evaluate internal operational requirements and provide recommendation options for the ongoing support model.
Business Use-Case Development
A critical step often skipped or minimized is the need to properly identify the key business use cases and the real processes and work flows that are improvement targets. Working through a process of observation and interviews to determine the impact of video conferencing and collaboration technologies. Produce an adoption plan to identify the success criteria of any PoC, Pilot and eventual scaled deployment. Plan to identify training specific to the use case including the actual process or work flow(s).
Proof-of-Concept and Pilot
Providing direct oversight of Proof-of-Concept (PoC) and/or Pilot sub-projects, defining the design, scope and milestones. Assures measurable success criteria are attained for key installations, testing, user orientation, formal training, feedback collation and analysis of results. Coordinates the on-boarding of the commissioned infrastructure and end-points into the operational support model. Concludes PoC or Pilot by making formal recommendations and assures all lessons-learned and best practices are included into overall strategy for phased execution.
Video Collaboration Adoption
Working closely with client’s internal ‘champion’ by leading the execution phase. Facilitates various team leads of stakeholders both internally and externally, such as project managers of specific integrated components or facilities managers. Tracks the major milestones and evaluates the impact of delays or revisions. Tracks the transitions into operational status in order to address and guide actual adoption issues in support of the business.
Starting with a deep understanding of the current state and desired state of the client’s network architecture, provides on-going guidance to the CIO or technical leadership. Coordinates with key strategic manufacturers Non-Disclosure product release updates to identify key features and functions that would be beneficial to client’s vision and strategy. Provides for planning of change control in terms of budgeting, dependencies and project management for the evolution of the video collaboration core infrastructure and applications.
Do you have someone on your staff available to dedicate the time needed for conception through successful business adoption?
Without significant delays or neglecting existing responsibilities?